Buy Our Writers A Coffee

Subscription Amount. Min £2

Photo courtesy Babylon


Digital health chatbot Babylon is expanding its work in Rwanda, aiming to make it easier for folks who don’t have a cell phone number to access its health services. 

The company is broadening its work with Rwanda’s National ID Agency (NIDA) in order to help patients register and access medical appointments. 

Previously, only individuals with a cellphone could register for Babylon’s local service, called Babyl, by entering their mobile phone using their National ID number. However, individuals without phones weren’t able to complete the process. The new deal will let Rwandans use any shared digital or analog device to register, have a digital consultation with a clinician, and get a prescription by entering their national ID. 

Babylon has been working in Rwanda since 2016. In March 2020, the company signed a 10-year partnership with the Rwandan government giving every person over the age of 12 access to digital health consultations. The company now boasts that over 30% of adults in Rwanda have registered with Babyl. 


While Rwanda's smartphone use has been rapidly growing over the last decade, it is still far from universal. According to Statista, there are around 76 mobile cellular subscriptions per 100 Rwandans in 2019.

“I’m proud that Babylon has been able to remove another barrier to healthcare for Rwandans, especially for women,” Babyl managing director Shivon Byamukama said in a statement.

“We’re committed to working with the government and relevant authorities, such as NIDA, to continually improve and innovate Rwanda's healthcare system as they become one of most advanced countries for digital health. This important change brings us one step closer to our mission of putting high-quality accessible and affordable healthcare in the hands of every person on Earth.”


U.K.-based Babylon recently announced its plans to go public via a $4.2 billion SPAC merger with Alkuri Global Acquisition. The company has a long history of venture interest. In 2019, it scored a whopping $550 million Series C  funding led by the Saudi Arabian crown prince. Just a year later it raked in $100 million in a convertible loan led by Swedish venture fund VNV Global. 

While the company got its start in the U.K., it has been expanding into new markets. In 2020, it launched its chatbot service in the U.S. The company has also worked in Canada. It officially launched its service Babylon by Telus in 2019. Since then it sold off its Canadian operation to partner Telus in a licensing deal worth roughly $70 million. - Laura Lovett, MobiHealthNews

About IEA Media Ltd

Informer East Africa is a UK based diaspora Newspaper. It is a unique platform connecting East Africans at home and abroad through news dissemination. It is a forum to learn together, grow together and get entertained at the same time.

To advertise events or products, get in touch by info [at] informereastafrica [dot] com or call +447957636854.
If you have an issue or a story, get in touch with the editor through editor[at] informereastafrica [dot] com or call +447886544135.

We also accept donations from our supporters. Please click on "donate". Your donations will go along way in supporting the newspaper.

Get in touch

Our Offices

London, UK
+44 7886 544135
editor (@)
Slough, UK
+44 7957 636854
info (@)

Latest News


Microsoft admits it...

This combination of file photos created on November 5, 2020 shows the PlayStation logo (top) on dis...


Tech CEOs including...

Jeff Bezos. MANDEL NGAN/AFP via Getty Images Jeff Bezos will step down as Amazon CEO in Q3 2021, th...


Kenyan Woman’s Start...

Photo UNEP/YouTube An absolutely brilliant young woman in Kenya has started a company manufacturing...


Nigeria’s ‘Techprene...

As recently as 10 years ago, Africa’s technology industry was sparse. But as a result of advancement...

For Advertisement

Big Reach

Informer East Africa is one platform for all people. It is a platform where you find so many professionals under one umbrella serving the African communities together.

Very Flexible

We exist to inform you, hear from you and connect you with what is happening around you. We do this professionally and timely as we endeavour to capture all that you should never miss. Informer East Africa is simply news for right now and the future.

Quality News

We only bring to you news that is verified, checked and follows strict journalistic guidelines and standards. We believe in 1. Objective coverage, 2. Impartiality and 3. Fair play.

Banner & Video Ads

A banner & video advertisement from our sponsors will show up every once in a while. It keeps us and our writers coffee replenished.