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The Board of Directors of the African Development Bank has approved a grant of $1.024 million for artificial intelligence enabled systems to process customer complaints on behalf of the national banks of Ghana and Rwanda and the Competition and Consumer Protection Commission of Zambia.

The grant resources are from the special fund of the Africa Digital Financial Inclusion Facility (ADFI), a financing vehicle to accelerate digital financial inclusion across Africa.

The project will establish a complaints-handling system for the financial regulators, using multi-lingual chatbots and artificial intelligence that will interface with key financial service providers in the three countries. The system will incorporate key local languages for ease of use, record customer complaints, including audio complaints from those unable to read and write, and track their resolution.

The project is expected to yield three results: improve the tracking of customer complaints made to financial services providers; strengthen the support for marginalized groups, which will build confidence in the use of financial services; and improve the collection of consistent data to be used for the development or improvement of consumer-protection policies.

“Facilitation of sound policies and regulations, including those that enhance consumer protection and catalyze financial inclusion, is a key mandate for ADFI. With the proliferation of digital financial services, the financial industry needs innovative mechanisms for customer recourse and tracking for regulators. The Sinitic project is one such solution,” said Sheila Okiro, ADFI’s Coordinator.

The system will be developed by Sinitic Africa in collaboration with BFA a leading consultancy firm specializing in human-centred design and DFS regulation. Sinitic Africa is a subsidiary of Sinitic Inc., a financial technology firm based in Canada. The two companies have already worked together to develop and successfully deploy a similar project for the Philippines' central bank.

The Sinitic solution will be deployed in the three target countries in the following languages: Kinyarwanda, Swahili, French and English in Rwanda; English and Nyanja/Chewa in Zambia; and English and Twi in Ghana. ABC

Tanzanian President John Pombe Magufuli 

NAIROBI, Kenya

An opposition leader in Tanzania has claimed that the country's president was hospitalized in Kenya with severe COVID-19 and is in critical condition.

Citing government sources, Tundu Lissu urged authorities on Thursday to publicly disclose the health condition of President John Pombe Magufuli.

"He hasn't been seen in public since Feb. 24," Lissu told the Kenya-based KTN news, claiming that Magufuli had been hospitalized in Dar es Salaam for three days before his condition worsened and "they had to fly him out."

Numerous local news outlets in Kenya have reported since Monday night that an African leader was admitted to the Nairobi Hospital.

Multiple people who attend the same church as Magufuli have reportedly confirmed a two-week absence of the Tanzanian leader, who is known to be a regular churchgoer.

Magufuli had previously urged Tanzanians not to observe measures put in place to curb the spread of the novel coronavirus, declaring the disease eradicated from his country.

He has urged Tanzanians not to seek COVID-19 vaccines, but to observe religious rituals and inhale herbal-infused steam to protect themselves from disease, including the coronavirus.

His administration has also refused to share data on COVID-19 infections since May 2020, prompting nations from across the globe to warn their nationals against traveling to Tanzania, citing a high risk of contracting the disease. AA

In this Wednesday. Oct. 28, 2020 file photo, Tanzania's President John Magufuli stands in line to cast his vote in the presidential election at Chamwino in Dodoma, Tanzania. Opposition politicians in March 2021 are raising questions about the health of Tanzania's COVID-19-denying president John Magufuli, as he has not been seen in public for more than a week and there has been no responce to questions from The Associated Press about Magufuli’s health and whereabouts. Photo AP 

 

NAIROBI, Kenya (AP) — Opposition politicians are raising questions about the health of Tanzania’s COVID-19-denying president, as he has not been seen in public for more than a week and at least one official close to him has died recently.

President John Magufuli was last seen in public on Feb. 27 at the swearing-in ceremony of his chief secretary, effectively his chief of staff, following the death of his previous chief secretary. The event was at the State House government offices in Dar es Salaam, the East African country’s largest city.

Magufuli’s absence is unusual as he is known for frequent public speeches and appearances on state television several times a week.

Tanzanian opposition leader Tundu Lissu, in exile, questioned Magufuli’s whereabouts in a series of tweets.

Another politician, who insisted on anonymity for fear of a backlash from Tanzania’s repressive regime, said he has spoken to people close to the president who said he is seriously ill and hospitalized.

Kenya’s leading newspaper, The Nation, reported Wednesday that an African leader had been admitted to a hospital in Nairobi, citing anonymous government sources. Kenya’s government spokesman said he had no knowledge that Magafuli was in Kenya.

The Tanzanian government spokesman has not responded to questions from The Associated Press about Magufuli’s health and whereabouts.

The populist leader announced in June last year that Tanzania had defeated COVID-19 through three days of prayer. The country, one of Africa’s most populous with 60 million people, in April stopped providing statistics about the numbers of people with confirmed cases of COVID-19 or deaths from the disease to the Africa Centers for Disease Control and Prevention.

The government fired some officials who questioned Magufuli’s assertion that no people were falling ill from coronavirus in the country. The government promoted trade and international tourism, eager to avoid the economic pain of neighbors who imposed lockdowns and curfews. It did not ban public gatherings or promote wearing masks and Magufuli promoted herbal remedies for those who fell ill with “breathing problems.”

However, people leaving Tanzania reported that hospital intensive care units were filled with people with severe respiratory illnesses. Others said that burials were being held at night to hide the numbers of deaths. Migrants from Tanzania were found to have COVID-19.

Recently some top officials have died and at least one was reported to have died from COVID-19.

Exiled opposition leader Lissu speculated on Twitter that Magufuli had COVID-19 and had been flown to Kenya for treatment.

“It’s a sad comment on his stewardship of our country that it’s come to this: that he himself had to get COVID-19 and be flown out to Kenya in order to prove that prayers, steam inhalations and other unproven herbal concoctions he’s championed are no protection against coronavirus,” Lissu said in a tweet.

Until recently Magufuli had claimed that there was no COVID-19 in the country and he said that vaccines could be dangerous. But on Feb. 10 the U.S. embassy warned of a significant increase in the number of COVID-19 cases in Tanzania since January. Days later the president’s official office, State House, announced the death of John Kijazi, the president’s chief secretary.

On Feb. 17 the first-vice-president of the semi-autonomous archipelago of Zanzibar, Seif Sharif Hamad, died after his party, the Alliance for Change and Transparency, announced he was ill with COVID-19.

On Feb 21 Magufuli admitted that Tanzania had a coronavirus problem, his first public acknowledgment of a problem since declaring that COVID-19 had been eradicated in June last year. - Tom Odula, Associated Press

The Late Sultan Ismail Konyi, former Boma State Governor. Photo Radio Tamazuj

 

Sultan Ismail Konyi, the former governor of the now-defunct Boma State and a prominent Murle chief died early this morning in Juba after a long illness.  

Lokali Amae, a Member of Parliament representing Boma County, told Radio Tamazuj earlier today that Sultan Ismail Kony has been sick for some time and had earlier this year sought medical treatment in Khartoum, Sudan.

“In the recent past we took him to Khartoum for treatment and he came back and fell sick again and his hands and legs were swollen and itching,” MP Lokali explained. “We again took him to the hospital the day before yesterday and he was discharged. We again took him back to a clinic in Hai Mouna at around 6 pm because he was breathing with difficulty and he was supposed to be put on oxygen but he refused.”

Lokali said the deceased chief asked to be taken home but his situation deteriorated and was rushed back to the clinic where he succumbed at around 1 am this morning.

Asked what the cause of death might have been, he said, “We are waiting for more information from the doctor.”

“It is not Coronavirus because he has been ill for a long time and we even took him to Khartoum. He went to Khartoum twice this year and the doctors there said to take him back home. So it is not Coronavirus,” MP Lokali added.

He said that the people of Greater Pibor have lost a great leader because Sultan Konyi did a lot in uplifting the Murle community and sent a multitude of people to schools both locally and in neighboring countries.

“I would like to tell our tribe that there is nothing we can do. We have to be strong like Sultan Ismail. He did his part in this world. It is now the time for the other leaders in South Sudan to also do their part,” Lokali said.

The former speaker of the defunct Boma State parliament, Judy Jonglei, corroborated what Honorable Lokali said regarding the deceased having swollen limbs and recently developing respiratory difficulties.

“But for the last few days he developed respiratory difficulties which might have caused his death but we are still waiting for the final information from his doctor,” Jonglei said.

Jonglei said the death is a great loss, “He was a leader of our people and a great politician and he used to solve all our problems as a people. His death will affect us as a community.” - Radio Tamazuj

ODM Leader Raila Odinga speaking in Naivasha during the burial of Tecra Muigai, daughter of Keroche Breweries owners Joseph and Tabitha Karanja. PHOTO| CITIZEN DIGITAL 

ODM party leader Raila Odinga has been admitted to the Nairobi Hospital with general fatigue and body aches, his family has said.

In a telephone interview with Citizen Digital on Wednesday, Oburu Odinga- the former Prime Minister’s elder brother- said there was no need for alarm.

Oburu claimed that as of Tuesday night when he left the hospital, the results of a medical test which included a COVID-19 test were not yet in.

While watering down claims that the ODM leader had contracted COVID-19, Oburu said the 2022 presidential hopeful had not exhibited any symptoms that pointed at a respiratory disease.

“I was there with him last night, but the medical tests had not come back on COVID-19 but from what I observed, he did not have breathing complications or chest pains, just general fatigue and body aches,” Oburu told Citizen Digital.

He added:

“Everyone falls sick, there is nothing to mourn about or be sad about because everyone falls sick, there is really nothing serious Raila’s admission to hospital,” Citizen

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